Deposits & Payments: After a reservation has been made, you will receive a Reservation Confirmation and Rental Agreement via email. Please confirm all reservation information immediately. After doing so, mail the completed Rental Agreement, along with your deposit, in U.S. dollars, back to our office. The deposit is equal to 50% of the rental rate. It is due within 10 days of making the reservation. Late payment may result in a cancellation. The balance, including housekeeping, security deposit and applicable city tax, is due 30 days prior to arrival. Reservations made within 30 days of arrival require payment in full.

Reservations made 6 months or more in advance have the following payment schedule: An initial deposit equal to 50% of the rent is due within 10 days of making a reservation. A second payment equal to 25% of the rent is due 3 months prior to arrival. The balance is due 30 days prior to arrival.

Housekeeping: Your reserved Planet Beach vacation rental will be cleaned, with fresh linens, prior to your arrival. All rentals are equipped with washer/dryer facilities. A cleaning fee is charged for each rental. Interim maid service is available at an additional charge upon advance request.

Security Deposit: A security deposit is required on all reservations in order to protect Planet Beach Vacation Rentals from property damage. The amount can be found by the property's price. Upon checkout, the property is inspected for damages. Any damages that are less than the security deposit shall be deducted from the security deposit. Any damages in excess of the security deposit are the guest's total and exclusive responsibility and must be paid within 15 days from checkout. The Security deposit, minus damage fees, shall be credited back to your card or mailed back to you within 15 days. A $20 Fee is deducted from the security deposit for bounced checks.

City and State Lodging tax: A city lodging tax is applied to rentals of less than 28 nights. This tax is 7% for the city and 1% for the State.

All rental homes are NON-SMOKING homes.

No pets are allowed unless otherwise specifically noted by the individual rental home specifications or amenities.

Cancellation & Refunds: In the event that you must cancel your reservation, please notify us in writing as soon as possible. If written notification is received 60 days prior to the arrival date, all payments received, minus a $75 cancellation fee, will be refunded. If cancellation occurs within 60 days of arrival, any refund is subject to the ability to re-rent the property. If the property is not re-rented, no money will be refunded. If the property is re-rented, all payments, minus a $75 cancellation fee, will be refunded. If the property is re- rented for 50% of a guest's stay, 50% of all payments received, minus a $75 cancellation fee, will be refunded. No money is refunded in the event of an early departure.

In: Check-in is 3 PM at your Planet Beach vacation rental. A code will be provided (via mail or email) for the key box located by the garage door. Guests will receive two sets of keys plus any necessary gate codes.

Check-Out: Check-out is 11 AM.